Admitting

  • What are the advantages of pre-registering online?

    • With YRMC’s online Pre-Registration Portal you can pre-register for scheduled hospitalizations or medical appointments. Use your desktop or laptop computer, tablet or smart phone to pre- register anywhere you have an internet connection. Our Pre-Registration Portal allows you to:

    ▪ Pre-register up to 30 days before your hospitalization or other scheduled appointment.
    ▪ Access your information any time 24-7.
    ▪ View and update contact, insurance and demographic information.
    ▪ Request an interpreter and other communications assistance for your appointment.
    ▪ Complete required Medicare and other healthcare forms.

     

  • How do I pre-register online?
    • Learn how to pre-register online here or go directly to YRMC CareConnect Patient Portal to access our online Pre-Registration Portal.

     

  • Who do I contact with questions about the online Pre-Registration Portal?
    • YRMC team members are ready to assist people who have questions about pre-registering. The Online Pre-Registration Hotline – at (928) 771-5547 or [email protected] – is available from 8 am to 4:30 pm, Monday through Friday.

     

  • Where do I go if I'm going to be admitted?
    • Monday through Friday, 5:15 am to 4:30 pm, go to the Admitting Office located behind the hospital's main entrance hospitality desk at YRMC West, or located on the right side of the lobby in the hospital's main entrance at YRMC East. During off hours or the weekend, please go to the Admitting office in the Emergency Department.

     

  • What should I bring with me
    • Bring a list of current medications, your medical history, insurance cards, phone numbers to next of kin, as well as, Advance Directives, Living Wills, or Power of Attorney.

     

  • What can I bring with me?
    • You are welcome to bring your own pajamas or nightgown, robe, slippers, toiletries, books and magazines. You may bring items such as hair dryers or electric shavers, but these items must first be checked by our Engineering Department for safety purposes. Please ask your caregiver to contact the Engineering Department for you.

     

  • What should I not bring?
    • We ask you not to bring valuable items (jewelry, watches, etc.) to the hospital. The hospital, like many public places, cannot be responsible for the safety of your personal items.

     

  • How are my belongings secured?
    • We encourage you to please leave valuable items (jewelry, watches, etc.) at home. The hospital does have a safe however for small valuables. All other items are the responsibility of the patient.

     

  • Can a child bring a teddy bear from home?
    • Yes! We can also provide a VCR and movies for the child's enjoyment during the stay.

     

  • Can a child wear his/her own pajamas?
    • Yes. However, if the child is to have an IV inserted, hospital pajamas are preferred.

     

  • Can a visitor stay overnight?
    • One (1) parent or caregiver of a sick child may stay with the child overnight. A reclining chair or cot may be provided for the parent's comfort. No other visitors may stay in a patient's room overnight unless necessitated by the patient's condition or needs and approved by the Unit Nursing Director or designee.

     

  • Can a visitor bring "goodies" to a patient?
    • Please refrain from bringing food or treats to a patient as they may be on a special diet. As a patient, please check with your nurse before accepting any food brought in by family or friends. Please check with the Nursing Director for exceptions.

     

  • How may my family or friends reach me while I'm at the hospital?
    • All patient rooms at the hospital have telephones. Your friends and family may phone you directly by calling the seven-digit number on your phone, or they may call the hospital switchboard at (928) 445-2700 and ask for your extension (your room number). If you are an ICU, CCU or MCU patient, your friends and family may call the nursing station and ask to speak to you.