Your Health Record

Access your health record with
YRMC CareConnect

Welcome to YRMC CareConnect

Your Electronic Medical Record is an important part of 21st century medicine at Ponderosa Pediatrics. By combining the personal touch of our caregivers with sophisticated, secure information technology, we are redefining how patient care is delivered and how you access important information about your care.

When you visit your Ponderosa Pediatrics provider or a primary or specialty care provider at any Yavapai Regional Medical Group clinic, or receive care at Dignity Health, Yavapai Regional Medical Center in Prescott or Prescott Valley, important information is being added to your medical record.

Your YRMG healthcare team has access to this important information, and with YRMC CareConnect, you have access to much of the same information – anytime, anywhere you have an Internet connection.

  • How can YRMC CareConnect help me interact with my healthcare team?
    • With YRMC CareConnect you can:
    • Access your medical record, such as procedures, lab results, imaging reports, immunizations, medications and allergies
    • Review care summary and discharge documents
    • Download elements of your medical record to easily share with other healthcare providers
    With YRMC Care Connect you also can:
    • Request an appointment with a primary or specialty care provider at a YRMC PhysicianCare medical clinic (including Ponderosa Pediatrics and Bagdad Medical Center)
    • Send a message to your primary or specialty care provider at a YRMC PhysicianCare medical clinic (including Ponderosa Pediatrics and Bagdad Medical Center)
    • Check on upcoming appointments at YRMC or YRMC PhysicianCare
    • Receive reminders about important healthcare items

     

  • How do I enroll for YRMC CareConnect?
    • It is convenient to register on-line. Please use the link on this page to subscribe.

    You will be asked to provide your first and last name, date of birth, medical record number and other information that will help us identify you in our medical records. If you require assistance or have any questions, please contact the Health Information Management Department.

    You can also enroll when you visit a provider at any YRMC PhysicianCare medical clinic or register for care at Yavapai Regional Medical Center in Prescott or Prescott Valley. You will be asked four simple questions:

    1. Are you interested in enrolling in YRMC CareConnect?
    2. What is your e-mail address?
    3. What security question would you like to use?
    4. What is the answer to your security question?

    After the steps above have been completed, an invitation will be sent to the e-mail address you provide. This invitation will include a link to a secure log-in page with additional instructions to help you create your account.


    You may also contact the Health Information Management Department to establish an account. Please call (928) 771-5657 (YRMC West) or (928) 442-8657 (YRMC East) for more details.

    Parents and legal guardians can also enroll to create accounts in YRMC CareConnect for each child up to 12 years of age. When the child reaches 12 years of age, the account will be discontinued.

    If at any time you require technical assistance for YRMC CareConnect, please call 1-877-621-8014.

    Please note that some older Internet browsers may not function properly with YRMC CareConnect. If you experience issues, you may need to upgrade your browser.  
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  • Can I use an App from my smart phone or tablet to access my health record?

    • YRMC CareConnect is compatible with the Healthe Life Patient Portal App and Apple Health to give you access to your medical record information via your preferred mobile device (smart phones and tablets).

    We recommend that you check back periodically for information about additional Apps that become available to connect to your YRMC personal health record.

    Thank you for joining us on this exciting journey to improve mobile access to your health information!

  • What if I forget my password?
    • Resetting your password is simple. Just visit the log-in page for YRMC CareConnect and select the link “Forgot Your Password.” Then follow the instructions to reset your password. If you continue to have trouble logging in, call 1-877-621-8014.

     

  • Is My Healthcare Information Secure with YRMC CareConnect?
    • YRMC CareConnect is powered by Cerner Health, an Electronic Medical Record (EMR) that enables you to securely collect, manage and share your health information. Cerner Health has been developing electronic medical records and secure technology applications for healthcare organizations since 1979.

    YRMC CareConnect is compliant with the Health Insurance Portability and Accountability Act (HIPAA), maintains the highest level of confidentiality and provides you with the ability to securely view, store and share your medical record.

    YRMC CareConnect is provided for your convenience, free-of-charge, 24 hours a day, seven days a week. However, if you are not comfortable using the Internet to access your medical record on-line, you can still obtain copies of your medical record by contacting the YRMC PhysicianCare medical clinic where you receive care, or by contacting the YRMC Health Information Management Department.

     

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